FAQ Questions

Everything people ask us first

Sixteen straight answers about how the booth works, what's included, what it costs and how to book it. If yours isn't here, ask — we answer every message within one business day.

How does a self-service photo booth actually work?

Guests walk up to an open-air pedestal with a large touchscreen. The screen prompts them through the whole thing — tap to start, a countdown for each shot, then a preview of the finished strip and a QR code to take it home. There's no attendant to flag down and no instructions to read. That's the entire interaction, and it takes under fifteen seconds.

Do guests need an app or an account to get their photos?

No. A full-screen QR code appears at the booth; a guest points their camera at it and their photo opens in their browser. If they'd rather have it as a text, they can enter their number instead. No app download, no sign-up, and no email address collected at the booth.

How fast do guests get their pictures?

Seconds. The strip is processed, branded and uploaded on the spot, so it's on a guest's phone before they've walked back to their table. Photos are not batched up and emailed after the event.

Do we get printed photo strips?

Prints are an optional add-on rather than the default. Every package is built around unlimited digital photos, and you can add lab-quality dye-sub prints in 2×6 or 4×6 when you want a physical keepsake — those come out in seconds at the booth. If you don't want to pay for paper, you don't have to.

Is an attendant included, and do we need one?

The booth is designed to run itself, so an attendant isn't required. The touchscreen guides every guest, and there's nothing for staff to reset between groups. That said, attendants are available on request — some galas and larger corporate events want a person there, and we're happy to send one. Just mention it in your inquiry.

Can we customize the photo strip with our names and colors?

Yes, and it's included — not a design fee. You pick a template and set your names, monogram, colors and overlay artwork in our template editor before the event. That branding then appears on every strip, on the booth screen, and on your gallery, so the whole thing looks like your event rather than ours.

What backdrops can we choose from?

Eleven curated digital backdrops ship with every event — gold and silver bokeh, champagne, blush, midnight, confetti, greenery, sunset, and clean studio white, gray and black. You can also upload your own to match your invitations or a sponsor's brand. Backdrops can be swapped from the portal during the event without restarting the booth.

How long does setup take, and what do you need from our venue?

The booth is a freestanding pedestal with a small footprint, so setup is measured in minutes rather than hours — it arrives already configured for your event. There's no printer cart to build and no cables running across your dance floor. Tell us about your space and power situation in your inquiry and we'll confirm the details for your specific venue.

Does the online gallery stay up after the event?

Yes. The gallery is one link that updates live during the event and stays online afterwards, so guests can go back for photos in the weeks that follow. You can share that single link with everyone instead of chasing down a download.

What areas do you serve?

Chicago and the surrounding suburbs — the city, the North Shore, the western suburbs, DuPage, Lake and Will counties. If your venue is a little further out, send it anyway and we'll tell you straight away whether we can cover it.

How much does it cost?

Both the full-service rental and the software subscription are quoted rather than listed, because the honest number depends on real things: your date, how long you need the booth, where the venue is, whether you want prints or an attendant, and — for the software — how many events you're running.

What we can promise is that asking is free and fast. Send the form below and you'll have a straight number within one business day, with no deposit and nothing to sign to find out.

Do I have to sign up for the software?

No. If you just want a great booth at one event, take the full-service rental — we deliver it, set it up, and run it on our platform for you. You never create an account or touch any software.

The subscription is for the other kind of customer: DJs, venues, planners and event companies who want to run their own photo booth events under their own name, repeatedly. If you're not sure which one you are, say so in the form and we'll tell you.

How far in advance should we book?

Earlier is better, particularly for Saturdays in peak wedding season and for December holiday parties, which fill up first. There's no deposit required just to inquire, so the fastest thing you can do is send us your date and let us confirm whether it's open.

Can the photos go up on a screen at the venue?

Yes. Photos can rotate up on any TV or projector at the venue as they're taken, which tends to pull people toward the booth on its own. Mention it in your inquiry and we'll set it up.

How many photos do we get?

Unlimited. There's no per-photo cost and no session cap — guests can come back as many times as they like, and every strip lands in the gallery. That's the advantage of a digital-first booth: the marginal cost of one more photo is nothing, so we don't ration them.

How do we book, and what happens next?

Send the inquiry form below with your date and venue. We reply within one business day with availability, packages and next steps — no deposit is needed to ask. Once you're booked, you get a portal login to build your event, and we take it from there.

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